RETURNS & EXCHANGES

Returns & Exchanges

If for any reason you need to return/exchange a product please contact us at office@woventails.com

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)

Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at office@woventails.com

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Warranty

If at any time you experience any issues with our products, please send us a message and we will be happy to help in anyway we can.

WOVENTAILS is not responsible for any accident or injury caused by misuse from any of our products.